As a Customer Engagement Manager, you will be responsible for managing key internal and external initiatives with the aim of adding significant value to the customers as well as helping the broader organization innovate, managing cross-functional projects and teams, senior-level business executives and customers to provide a unique customer experience during the projects.
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Leads efforts for low and moderate-complex projects and low-complexity programs and supports highly complex projects. Formulates and defines business process and systems scope and objectives for programs and projects. Recommends and applies process improvement and re-engineering methodologies and principles, identifying best practices, documenting performance measurements, and identifying technology solutions to streamline processes.
We are growing our ETRM/CTRM Endur practice and are looking for experienced Managing Endur Consultants with expertise in Commodity or Energy markets and Trading and Risk Management System Implementations. You will be leading the implementation/upgrade of Endur, bringing SME knowledge in deal modelling, deal valuations, risk management, scheduling, invoicing, and accounting for commodities and energy.
Seeking a proactive professional to evaluate business processes, identify inefficiencies, and build compelling investment cases for change. You will source, analyse, and interpret complex data, turning insights into clear, actionable recommendations. The role requires securing buy-in from senior leaders and external stakeholders to ensure successful change adoption.
Implement Veeva Quality solutions for large CPG, F&B, Chemical customers, as a key member of dynamic project teams. Conduct/Participate in workshops, gather system requirements, design, configure, and validate Veeva solutions. Support customer success from the beginning to the end of the engagement and act as Service Delivery Lead.
The Organizational Change Management (OCM) Analyst will apply a structured CM methodology and lead change management activities. Responsibilities include creating and applying a Change Management strategy, supporting communications, assessing change impact, and supporting training efforts. Additional tasks involve risk mitigation, resistance management, and stakeholder management.
As a Process Governance Analyst, you will oversee financial crime process documentation, ensuring it is clear, consistent, and effective for operational teams. You'll be a critical review partner for proposed changes, providing assurance that they meet high standards. Collaboration with control and procedure owners across FinCrime is essential to guide them in producing easily understood documentation.